November 3rd, 2015 | Company News
The Manufacturer – OEM Relationship: Our commitment and policy promise
Here at Laser Quantum, we have built a growing laser business through our commitment to technology, processes and understanding the needs of our customers. A rapidly growing segment for us is the OEM customers that integrate our lasers into their own technology and instruments. Laser Quantum has a commitment to these customers that goes far beyond the buyer/supplier model, focussing on delivery patterns, product quality, lifetimes and service response, and the general trust between all employees on both sides. We are dedicated to offering a tailored service that includes a single point of contact for every OEM. Responsible for understanding the technicalities of the laser as well as the demands and aims of the customer, the Laser Quantum contact can put a team together to address all aspects of the business. By working together as a cross-functional team and closely cooperating with the customer, we can continuously develop products that reflect market demand and help our customers meet their goals. If your technology uses integrated lasers and you would like to discuss how we can help you improve the competitiveness of your products, please contact us through our website.