Company | Quality Policy

We aim, at all times, to provide defect-free goods to all our customers with a quality and lifetime they expect. We do this because we recognise that quality is central to our success.

In 1998, we implemented a full Quality Management System (QMS) that gained BS EN ISO 9001:2000 certification for the design, manufacture and support of lasers to the photonics industry. Since then, the QMS has developed as our company has grown to include additional quality requirements of the CAA and FAA aerospace bodies to ensure continuous monitoring of product performance in the field as the basis for product improvement.

All of our lasers are built in a clean environment and must pass rigorous decontamination processes, both at component and system levels. We select only the highest quality optical, electrical and mechanical components and the manufacturing process is strictly monitored to ensure repeatability and reliability in all our products. All products have fully traceable components and quality release procedures to ensure they are free from defects wherever possible.

As a result of the QMS and our excellent staff, our products are renowned for their quality and reliability. However, the hardwork can never stop and we ensure that our outstanding staff work effectively within the QMS to deliver the highest levels of Customer Satisfaction possible.